This Privacy Policy explains how Starel Stones collects, uses, stores and protects personal information when you visit our website, place an order, contact us, apply for trade access, request a quote, subscribe to marketing or use our services.
Starel Stones operates www.starelstones-ams.mystagingwebsite.com.
Email: enquiries@starelstones-ams.mystagingwebsite.com
Address: 7 Standard Way, Fareham, Hampshire, PO16 8XB, United Kingdom
We collect information when you:
We use personal information to:
We process personal data where it is necessary to perform a contract, comply with legal obligations, pursue legitimate business interests, or where you have given consent.
Marketing emails are sent where you have subscribed or where otherwise permitted. You can unsubscribe at any time.
We may share personal information with trusted service providers, including:
Card payments and express checkout payments are handled by approved payment providers. Starel does not store full card details.
If you apply for finance, your information may be shared with the finance provider to assess your application and manage the finance agreement. Finance applications are subject to the provider’s own privacy notice and terms.
Our website may use cookies and similar technologies to operate the site, remember preferences, understand website performance, improve user experience and support advertising measurement.
We keep personal information only for as long as necessary for the purpose it was collected, including order fulfilment, customer service, legal, tax, accounting, warranty, fraud prevention and dispute management requirements.
Depending on the circumstances, you may have the right to:
To exercise your rights, contact enquiries@starelstones-ams.mystagingwebsite.com.
For questions about this Privacy Policy or how we use personal information, contact: enquiries@starelstones-ams.mystagingwebsite.com
Backorder products are available to order, but are not currently held for immediate dispatch.
These items usually have a lead time of 6–12 weeks. Minimum order quantities may also apply on selected products.
Once your order is placed, we will reserve your item and keep you updated on availability. If you are working to a specific deadline, please contact us before ordering.
Learn more about backorders and delivery terms by reading our Delivery Policy, or Contact Us before ordering if you need more help.